User Research

We do user research practices that provide insightful data and align your team with a shared project vision. We are quick and nimble with our research studies that help to directly hone the insights with your development process.

What We Deliver

In combination with your business stakeholders, we get involved from the scratch to plan and execute the user research practices.

  • Identify user behaviours and workflows
  • Capture and deliver user insights
  • Prioratize the user needs and features
  • Provide design recommendations

How we manage User Research

By adopting proven research techniques, we craft a user research plan that emphasize on being lean with structure, collaboration and concise documentation.

1

Find a solution

Frame the right problem to research with business stakeholders.

2

Create Roadmap

Create a research roadmap, plan and conduct user research activities.

3

Agile Development

We will transfer all the research insights in an agile way that grounds the product UX decisions.

User Research Service

Depending on the constrains of the project, we plan our research techniques accordingly. We are fast and lean with our approaches that will result in a quick and concise report of insights.

  • Contextual Interviews
  • Journey Maps
  • Card Sorting
  • Field Research
  • Surveys
  • Empathy Maps
  • Scenarios

Other UX Services

Interaction Design

We analyse and synthesize our research findings and convert them into interactive experiences by designing structure and information to your products.

 

Low- & High-fidelity Prototypes

Information Architecture

Sitemaps

Content Design

Visual Design

Design Principles

Learn more

Usability Evaluation

We use our expert knowledge in combination with industry standards to evaluate User Experiences.

 

In-person Usability Testing

Remote Usability Testing

Usability Heuritics

ISO 9241-110/11 Dialogue Principles

Cognitive Walkthroughs

Usability Evaluation on websites, web & mobile applications

Learn more

Contact Us

Are you interested to kick start your project and need help with our UX services? We would be glad to help you. Please send a mail to sales@vsf-experts.de .